Contact
Last updated 18 July 2026
Support chat in the app
The fastest route. Open the menu in Jadu Followers and tap Support. You can send text, screenshots or a voice note, and replies arrive as a push notification. Because it is tied to your account, we can see your coin balance and order history without you having to explain them.
Use email for refund requests, account deletion, privacy questions, or anything you cannot reach through the app. We aim to reply within 3 working days.
What to include
- For an order problem: the order and the Instagram link you submitted.
- For a payment problem: the date, amount and coin pack.
- For a bug: your Android version and what you were doing when it happened.